FAQ's

I've seen your factory web site and the price is cheaper, why?  Yes, the display price for the 110v American model is cheaper, there are a number of reasons for this click here for a more detailed explanation.

What tools ship with the GarageVac? You get: a powder coated aluminium adjustable height 'wand' (not a cheap plastic one); a handy wall clip to store the wand, a floor tool for use on hard surfaces vehicle carpets etc; an upholstery tool with removal bristle brush head ideal for car seats; a crevice tool, a soft 'dash' brush for dashboards and a special 'snake' pipe which is used to get into clean those hard to get areas such as the space between the car door sill and seat. The top tool caddy stores these tools for easy access.

How easy is it to buy replacement bags? Very, either from your local GarageVac distributor or on-line. The bags ship as a pack of 5 and include additional power unit filters. These are HEPA filter bags and not inferior quality paper based bags.

How long will it take to install my GarageVac? The surface mounted vacuum unit takes about 10 minutes a template is provided to get the screw holes in the right place!

What is the advantage of a wall mounted vacuum? Because the power unit is stationary, there is no heavy vacuum cleaner to lift or drag and no closet space is required for storage. The vacuums last much longer than canisters or uprights because they are stationary, which means they are not being banged against walls etc, protecting your vacuum cleaner and your car. It also extends the life of your vacuum cleaner.

How powerful is the vacuum cleaner? It has a 5.5 amp motor with 100 of H2O lift. This compares with any top quality industrial vacuum cleaner.

How much dust does the bag hold? 3.5 kgs (8 pounds), depending on the type of debris. The patented ribbed vacuum chamber allows the bag to fill completely without collapsing, thereby utilizing the entire bag.

What type of filtration does interVac have? interVac comes standard with a five layer HEPA type filtration system that filters up to 99.97% of dirt, dust and allergens down to 3 microns in size. Great for allergy sufferers.

If I have a surface mounted unit, can I use it in other places? Yes, the GarageVac also be portable. So now you can move your central vacuum between the garage, motorhome, caravan, boat or cottage.

Would I need any special tools to install my interVac? A simple Leatherman tool can be used to install the GarageVac.

What is the warranty? All Intervac manufactured GarageVac's come with a 6 year power unit warranty and a full refurbishment service is available outside the warranty period. Tools and accessories are supplied with a 1 year warranty.

Can I vacuum up water? No. GarageVac not designed as a wet/dry vacuum. This is due to the HEPA filtration, which wet/dry vacuums are unable to accommodate.

Do I have to install it vertically? No, GarageVac is the most versatile vacuum cleaner you’ll ever own. It can be mounted horizontally or on its side as well as vertically

How does the GarageVac clean such a large area? Each interVac is a self-contained unit with its own motor and dust bag. With a 40’ hose you can clean an area from about 900 to 1500 sq. ft., depending on the installation.

Where does the air discharge? The air discharges from the bottom of the unit. With GarageVac's high filtration system you can be assured that dirt will not be returned. Always check the filtration rating on ANY vacuum cleaner you purchase!

Why do you sell the stretch hose not a standard hose? Each hose has its own merits. A standard vacuum hose is lighter weight but it is inconvenient to store. With the stretch hose, it is quick to connect, making it ideal for quick clean ups, and it shrinks to just 8’ so it is simple to store. If you need to change from the stretch hose to standard hose please contact us for advice.

How does the GarageVac vacuum cleaner compare with a standard upright or canister? GarageVac units have more suction power than most of the standard vacuums in retail stores.

My vacuum cleaner stopped running. What should I do? The most common cause is a clogged hose or tool, so check that first. The motor is protected so it can not burn up and will require about an hour to cool down and reset.